When a man loves a woman’s business sense

A coworker looked at satellite imagery of neighbourhoods while shopping for a new house to buy, asking, “What are all those black dots in people’s backyards?”

Answer: trampolines.

The coworker didn’t believe that so many people would have trampolines, wanting, to him, a more logical explanation.

Sinkholes?  Satellite imagery glitches? Censored imagery? Black holes?  Wormholes?  Round roofs of backyard BBQ pit/hot tub enclosures?

Such is the quest of the domesticated animal known as Homo sapiens.

Billions of them migrating on a daily basis from their nests to their assigned hunting/gathering locations.

Seeking a successful path from birth [to procreation] to death, rarely aware that their deaths are automatically guaranteed to be successful.

In between two data points, the path is ours to choose.

We can, at any age, imagine what our futures will be — a spinster marrying a successful businessman, for instance.

We create film-length comitragedies that resemble nothing more than an SNL show loosely based on a Thurber short story:

The Secret Life of Walter Mitty
by James Thurber 

“WE’RE going through!” The Commander’s voice was like thin ice breaking. He wore his full-dress uniform, with the heavily braided white cap pulled down rakishly over one cold gray eye. “We can’t make it, sir. It’s spoiling for a hurricane, if you ask me.” “I’m not asking you, Lieutenant Berg,” said the Commander. “Throw on the power lights! Rev her up to 8500! We’re going through!” The pounding of the cylinders increased: ta-pocketa-pocketa-pocketa-pocketa-pocketa. The Commander stared at the ice forming on the pilot window. He walked over and twisted a row of complicated dials. “Switch on No. 8 auxiliary!” he shouted. “Switch on No. 8 auxiliary!” repeated Lieutenant Berg. “Full strength in No. 3 turret!” shouted the Commander. “Full strength in No. 3 turret!” The crew, bending to their various tasks in the huge, hurtling eight-engined Navy hydroplane, looked at each other and grinned. “The Old Man’ll get us through,” they said to one another. “The Old Man ain’t afraid of hell!” . . .

“Not so fast! You’re driving too fast!” said Mrs. Mitty. “What are you driving so fast for?”

“Hmm?” said Walter Mitty. He looked at his wife, in the seat beside him, with shocked astonishment. She seemed grossly unfamiliar, like a strange woman who had yelled at him in a crowd. “You were up to fifty-five,” she said. “You know I don’t like to go more than forty. You were up to fifty-five.” Walter Mitty drove on toward Waterbury in silence, the roaring of the SN202 through the worst storm in twenty years of Navy flying fading in the remote, intimate airways of his mind. “You’re tensed up again,” said Mrs. Mitty. “It’s one of your days. I wish you’d let Dr. Renshaw look you over.”


Walter Mitty stopped the car in front of the building where his wife went to have her hair done. “Remember to get those overshoes while I’m having my hair done,” she said. “I don’t need overshoes,” said Mitty. She put her mirror back into her bag. “We’ve been all through that,” she said, getting out of the car. “You’re not a young man any longer.” He raced the engine a little. “Why don’t you wear your gloves? Have you lost your gloves?” Walter Mitty reached in a pocket and brought out the gloves. He put them on, but after she had turned and gone into the building and he had driven on to a red light, he took them off again. “Pick it up, brother!” snapped a cop as the light changed, and Mitty hastily pulled on his gloves and lurched ahead. He drove around the streets aimlessly for a time, and then he drove past the hospital on his way to the parking lot.

. . . “It’s the millionaire banker, Wellington McMillan,” said the pretty nurse. “Yes?” said Walter Mitty, removing his gloves slowly. “Who has the case?” “Dr. Renshaw and Dr. Benbow, but there are two specialists here, Dr. Remington from New York and Dr. Pritchard-Mitford from London. He flew over.” A door opened down a long, cool corridor and Dr. Renshaw came out. He looked distraught and haggard. “Hello, Mitty,” he said. `’We’re having the devil’s own time with McMillan, the millionaire banker and close personal friend of Roosevelt. Obstreosis of the ductal tract. Tertiary. Wish you’d take a look at him.” “Glad to,” said Mitty.

In the operating room there were whispered introductions: “Dr. Remington, Dr. Mitty. Dr. Pritchard-Mitford, Dr. Mitty.” “I’ve read your book on streptothricosis,” said Pritchard-Mitford, shaking hands. “A brilliant performance, sir.” “Thank you,” said Walter Mitty. “Didn’t know you were in the States, Mitty,” grumbled Remington. “Coals to Newcastle, bringing Mitford and me up here for a tertiary.” “You are very kind,” said Mitty. A huge, complicated machine, connected to the operating table, with many tubes and wires, began at this moment to go pocketa-pocketa-pocketa. “The new anesthetizer is giving away!” shouted an intern. “There is no one in the East who knows how to fix it!” “Quiet, man!” said Mitty, in a low, cool voice. He sprang to the machine, which was now going pocketa-pocketa-queep-pocketa-queep . He began fingering delicately a row of glistening dials. “Give me a fountain pen!” he snapped. Someone handed him a fountain pen. He pulled a faulty piston out of the machine and inserted the pen in its place. “That will hold for ten minutes,” he said. “Get on with the operation. A nurse hurried over and whispered to Renshaw, and Mitty saw the man turn pale. “Coreopsis has set in,” said Renshaw nervously. “If you would take over, Mitty?” Mitty looked at him and at the craven figure of Benbow, who drank, and at the grave, uncertain faces of the two great specialists. “If you wish,” he said. They slipped a white gown on him, he adjusted a mask and drew on thin gloves; nurses handed him shining . . .

“Back it up, Mac!! Look out for that Buick!” Walter Mitty jammed on the brakes. “Wrong lane, Mac,” said the parking-lot attendant, looking at Mitty closely. “Gee. Yeh,” muttered Mitty. He began cautiously to back out of the lane marked “Exit Only.” “Leave her sit there,” said the attendant. “I’ll put her away.” Mitty got out of the car. “Hey, better leave the key.” “Oh,” said Mitty, handing the man the ignition key. The attendant vaulted into the car, backed it up with insolent skill, and put it where it belonged.

They’re so damn cocky, thought Walter Mitty, walking along Main Street; they think they know everything. Once he had tried to take his chains off, outside New Milford, and he had got them wound around the axles. A man had had to come out in a wrecking car and unwind them, a young, grinning garageman. Since then Mrs. Mitty always made him drive to a garage to have the chains taken off. The next time, he thought, I’ll wear my right arm in a sling; they won’t grin at me then. I’ll have my right arm in a sling and they’ll see I couldn’t possibly take the chains off myself. He kicked at the slush on the sidewalk. “Overshoes,” he said to himself, and he began looking for a shoe store.

When he came out into the street again, with the overshoes in a box under his arm, Walter Mitty began to wonder what the other thing was his wife had told him to get. She had told him, twice before they set out from their house for Waterbury. In a way he hated these weekly trips to town–he was always getting something wrong. Kleenex, he thought, Squibb’s, razor blades? No. Tooth paste, toothbrush, bicarbonate, Carborundum, initiative and referendum? He gave it up. But she would remember it. “Where’s the what’s-its- name?” she would ask. “Don’t tell me you forgot the what’s-its-name.” A newsboy went by shouting something about the Waterbury trial.

. . . “Perhaps this will refresh your memory.” The District Attorney suddenly thrust a heavy automatic at the quiet figure on the witness stand. “Have you ever seen this before?” Walter Mitty took the gun and examined it expertly. “This is my Webley-Vickers 50.80,” ho said calmly. An excited buzz ran around the courtroom. The Judge rapped for order. “You are a crack shot with any sort of firearms, I believe?” said the District Attorney, insinuatingly. “Objection!” shouted Mitty’s attorney. “We have shown that the defendant could not have fired the shot. We have shown that he wore his right arm in a sling on the night of the fourteenth of July.” Walter Mitty raised his hand briefly and the bickering attorneys were stilled. “With any known make of gun,” he said evenly, “I could have killed Gregory Fitzhurst at three hundred feet with my left hand.” Pandemonium broke loose in the courtroom. A woman’s scream rose above the bedlam and suddenly a lovely, dark-haired girl was in Walter Mitty’s arms. The District Attorney struck at her savagely. Without rising from his chair, Mitty let the man have it on the point of the chin. “You miserable cur!” . . .

“Puppy biscuit,” said Walter Mitty. He stopped walking and the buildings of Waterbury rose up out of the misty courtroom and surrounded him again. A woman who was passing laughed. “He said ‘Puppy biscuit,'” she said to her companion. “That man said ‘Puppy biscuit’ to himself.” Walter Mitty hurried on. He went into an A. P., not the first one he came to but a smaller one farther up the street. “I want some biscuit for small, young dogs,” he said to the clerk. “Any special brand, sir?” The greatest pistol shot in the world thought a moment. “It says ‘Puppies Bark for It’ on the box,” said Walter Mitty.

His wife would be through at the hairdresser’s in fifteen minutes’ Mitty saw in looking at his watch, unless they had trouble drying it; sometimes they had trouble drying it. She didn’t like to get to the hotel first, she would want him to be there waiting for her as usual. He found a big leather chair in the lobby, facing a window, and he put the overshoes and the puppy biscuit on the floor beside it. He picked up an old copy of Liberty and sank down into the chair. “Can Germany Conquer the World Through the Air?” Walter Mitty looked at the pictures of bombing planes and of ruined streets.

. . . “The cannonading has got the wind up in young Raleigh, sir,” said the sergeant. Captain Mitty looked up at him through tousled hair. “Get him to bed,” he said wearily, “with the others. I’ll fly alone.” “But you can’t, sir,” said the sergeant anxiously. “It takes two men to handle that bomber and the Archies are pounding hell out of the air. Von Richtman’s circus is between here and Saulier.” “Somebody’s got to get that ammunition dump,” said Mitty. “I’m going over. Spot of brandy?” He poured a drink for the sergeant and one for himself. War thundered and whined around the dugout and battered at the door. There was a rending of wood and splinters flew through the room. “A bit of a near thing,” said Captain Mitty carelessly. ‘The box barrage is closing in,” said the sergeant. “We only live once, Sergeant,” said Mitty, with his faint, fleeting smile. “Or do we?” He poured another brandy and tossed it off. “I never see a man could hold his brandy like you, sir,” said the sergeant. “Begging your pardon, sir.” Captain Mitty stood up and strapped on his huge Webley-Vickers automatic. “It’s forty kilometers through hell, sir,” said the sergeant. Mitty finished one last brandy. “After all,” he said softly, “what isn’t?” The pounding of the cannon increased; there was the rat-tat-tatting of machine guns, and from somewhere came the menacing pocketa-pocketa-pocketa of the new flame-throwers. Walter Mitty walked to the door of the dugout humming “Aupres de Ma Blonde.” He turned and waved to the sergeant. “Cheerio!” he said. . . .

Something struck his shoulder. “I’ve been looking all over this hotel for you,” said Mrs. Mitty. “Why do you have to hide in this old chair? How did you expect me to find you?” “Things close in,” said Walter Mitty vaguely. “What?” Mrs. Mitty said. “Did you get the what’s-its-name? The puppy biscuit? What’s in that box?” “Overshoes,” said Mitty. “Couldn’t you have put them on in the store?” ‘I was thinking,” said Walter Mitty. “Does it ever occur to you that I am sometimes thinking?” She looked at him. “I’m going to take your temperature when I get you home,” she said.

They went out through the revolving doors that made a faintly derisive whistling sound when you pushed them. It was two blocks to the parking lot. At the drugstore on the corner she said, “Wait here for me. I forgot something. I won’t be a minute.” She was more than a minute. Walter Mitty lighted a cigarette. It began to rain, rain with sleet in it. He stood up against the wall of the drugstore, smoking. . . . He put his shoulders back and his heels together. “To hell with the handkerchief,” said Waker Mitty scornfully. He took one last drag on his cigarette and snapped it away. Then, with that faint, fleeting smile playing about his lips, he faced the firing squad; erect and motionless, proud and disdainful, Walter Mitty the Undefeated, inscrutable to the last.

But generalising for the sake of pushing one’s (my) reality from oneself (myself) in order to prevent facing one’s (my) death…hmm…

What shall I accomplish in the next 13277 days?

Recently, my wife admitted that all along she knew she had wanted no children while I had wanted two children.  Which might mean she had wanted to bear no children for me while I might say the same, having never forced her to have unprotected sexual intercourse.

Friday night, we attended a local show called the Epic Comedy Hour, staying to watch the first four or five comedians, ranked in order from worst to best use of comedy timing and raunchiness.

My wife did not like the use of profanity for the sake of being profane and did not like the drug use references.  She thought it was simply because she’s a girl, surmising that purely rude, insulting/racist humour (i.e., no intelligence behind the scatological/sex/racism/fat/crippled jokes) was mainly a guy’s thing but noticed a lot of women around her were laughing heartily at the raunchy jokes, even making sly responsive jokes of their own.

The crowd, from an educated guess in the dark, seemed primarily composed of college-age adults, presumably in Huntsville while on Christmas holiday break between class semesters.

The comedians’ humour was no different than that I heard when I was a college-age adult, actually attending college (rather than goofing off during my 18-22 early adult years) in the early 1980s, which matched humour that a friend of mine had on LP records made in the 1950s.

The humour of this sort seems to appeal to those who are seeking an identity of their own, figuring out how much of their childhood they should keep or reassimilate.

Rebelliousness for the sake of rebelliousness is as old as self-awareness.

How many animals are pushed out of the nest and expected to repeat the life survival lessons taught them by their parents and/or extended family but create meme sets of their own while still hunting/gathering food?

Mockingbirds?  Jays?  Parrots?  Porpoises?

At 51 going on 52, is it too late for me to seek a life where I can still have two little ones to carry on my DNA, regardless of their offense at or desire for socially-unacceptable humour in their late teens and early twenties?

Moustache power

One of my nieces, Maggie, works volunteers for her university’s entertainment board.

Not too long ago, an actor from a popular American television show called “Parks and Recreation,” Nick Offerman, performed a comedy act at Maggie’s school.

Nick wanted a student to make fun of, someone easily embarrassed/intimidated.

Maggie’s fellow students volunteered her.

So, during Nick’s act, he asked for a student to step on stage.

“I’m looking for someone on Row 1…” Maggie thought it was neat he picked a row on which many of her entertainment board members sat.

“Seat A!”  Maggie screamed “No!” in her thoughts.  “Not me!  Not in front of 4000 people, especially students I know!  I’ll die!”

Her face as red as Santa’s cheeks after a few hundred million swigs of eggnog, Maggie reluctantly walked on stage, stumbling up the steps.

Nick motioned her to stand in front of him.

He stared at her with his humorously fierce look.

He held the mike in her face and asked her name.

“M…M…M…Ma…Maggie.”

“Well, Maggie, do you go to Appalachian?”

“Y…Y…Yes.”

“Uh-huh.  I see.  I want you to stay in school and do good.”

With that, he pushed her off the stage.

For weeks afterward, students came up to her and asked if she was the famous student who had been grilled by Nick Offerman.  She was shocked people recognised her.

However, that’s not all the story.

It’s her job to make sure the entertainer’s green room is set up before the show and then cleaned up after the show is over.

Maggie went to the green room to throw away food and trash.

She heard a sound and turned to see Nick walking back in.

“Oh, I get it.  You think you can just do anything now, huh?  Stalking me, are you?  Rummaging through my stuff and looking for something to steal?”

Maggie stammered.  “No, no!  I’m just throwing away old food.  Really!”

Nick nodded.  “Sure, sure.  Here, take these.”  He reached into the fridge and handed Maggie four Diet Coke cans.  “Just so you know, I stuck this one up my butt so it’s got my DNA if you want to clone me.”

Maggie, her face again red as a rabid beet, looked shocked even if it was Nick’s sense of humour.  He then signed her ticket and gave her an autographed picture.

Later, she was walking down the hall and heard someone whisper loudly, “Maggie…Maggie.”

She turned to see it was Nick. 

He smiled.  “You still following me around, are you?  Seriously, be good.  Seeya!”

Having never seen the TV show, I’m only familiar with the actor via osmosis, knowing him marginally as the Moustache Man.  However, Maggie, more in the demographic for the target audience, knows a lot about him.  In my day, Timothy Leary and G. Gordon Liddy were gods of the university entertainment circuit just as the likes of Andy Griffith and Bob Newhart were the entertainers in my parents’ school days.

Xemit

Three sounds my ears-to-brain connection cannot easily distinguish from the other: the roaring sound of a jet flying high overhead, the sound of hard plastic wheels of a baby carrier my neighbour pushes down the street, the sound of the heat pump through the house walls.

Soon, I shall be back on course, having achieved an important goal, and can return my character Lee to his Martian settlements.

What is the difference between meditation and prayer?

My GP M.D. gave me a book titled The Power of Habit by Charles Duhigg.

As I flip through it, I ask if the difference between meditation and prayer is like the difference between Ubuntu Linux and Microsoft Windows operating systems.

Since everything around me is the illusion I want it to be, then I get to choose to say what differentiates meditation from prayer, taking into consideration all the billions of folks like me in order to keep my illusion in relative peace with itself, more and more free of unnecessary conflict as the measured changes between sets of states of energy we call days pass by.

Understanding that the semipermeable membranes we call cultures filter how the changes pass from one set of billion to another.

In this meditative moment, I let contradictory thought patterns pass through each other with ease, able to watch them reverberate out of phase with each other secure in my beliefs that who I am is who I am and who you are is who you are, no need to feed natural levels of insecurity, happy to build up our healthy level of support for our comfort zones.

I used to fear not having the right answer for questions, quite possibly due to my school-age training when being a people pleaser meant wanting to provide the learned responses to questions taught to us by our authoritative, grownup teachers, and get immediate approval from them for my support of the teachers’ participation in the education system upon which they depended for their livelihood, mental health and social acceptance.

The path toward my eventual demise takes many detours.

Luckily, despite some of my unhealthy habits, I am, at 51+ years of age, healthier than I should be.

According to new guidelines, there seems to be no more reason for me to take the blood pressure and cholesterol lowering medication that had been prescribed for my former unhealthy habits.

If I paid for three months’ worth of the medicine and have used a month of it, should I go ahead and finish what I have, throw it away or give it to someone who might could use it (I love the colloquialism of that last phrase)?

Regardless, it is, as the whisper said, time for me to step up to the plate and be a man.

Tonight, I take an important step in that direction, having postponed this step because of a habit in my childhood of being ornery to keep a small distance between myself and my father’s stern shadow hanging over me, matching passive-aggressive response to passive-aggressive paternal discipline system.

What happens next is a series of decisions that divert/reduce childish/immature behaviour and encourage childlike wonder/amazement in accomplishing mature tasks.

All while focused on a major event 13286 days from now.

How will I include my sardonic/sarcastic/wry humour in this new direction I’m taking?  Perhaps by saying it’s time I pass the zeitgeist humour making to others so I can spend more time on timeless issues in which humour is incorporated at a less obvious level, in the whole shape of society rather just in sarcastic throwaway headline news.

I don’t have a ready answer and I’m learning it’s okay to say I don’t really know what’s going to happen next.

I am secure in knowing uncertainty is a key component of my future.

Is that the difference between meditation and prayer?

Is meditation simply accepting the here-and-now as it is and prayer a request for a certain change to occur?

No, that’s not it.  In both cases, gratefulness is accepting what is and being thankful for it.  Meditation may be a request for peace in a troubled life.

How about if I just lean my head back and take a quick nap?

From the Singularity Hub…

NASA’s Next Frontier: Growing Plants On The Moon

by Tarun Wadhwa

A small team at NASA’s Ames Research Center has set out to “boldly grow where no man has grown before” – and they’re doing it with the help of thousands of children, a robot, and a few specially customized GoPro cameras.

In 2015, NASA will attempt to make history by growing plants on the Moon. If they are successful, it will be the first time humans have ever brought life to another planetary body. Along the way, they will make groundbreaking contributions to our understanding of biology, agriculture, and life on other worlds. And though they may fail, the way they are going about their mission presents a fascinating case study of an innovative model for public-private collaboration that may very well change space entrepreneurship.

The Lunar Plant Growth Habitat team, a group NASA scientists, contractors, students and volunteers, is finally bringing to life an idea that has been discussed and debated for decades. They will try to grow arabidopsis, basil, sunflowers, and turnips in coffee-can-sized aluminum cylinders that will serve as plant habitats. But these are no ordinary containers – they’re packed to the brim with cameras, sensors, and electronics that will allow the team to receive image broadcasts of the plants as they grow. These habitats will have to be able to successfully regulate their own temperature, water intake, and power supply in order to brave the harsh lunar climate.

However, it won’t just be NASA scientists who are watching the results closely – the success of this experiment will require the assistance of schools and citizen scientists.

In a brilliant mix of creativity and frugality, NASA will send schools their own set of habitats so they can grow the same plants that are being sent to the Moon. The reasons for this are two fold. First, every experiment needs a control, and instead of spending the money to duplicate the experiment multiple times, they can crowdsource it. By collecting the data from thousands of experiments, they can gain valuable insights in an entirely new way. Second, it allows children to be part of the moment – to not just watch from afar, but to gain experience and knowledge by actively participating.

It is quite unusual to hear of a significant NASA project that is so simple, small-scale, and low-cost. Thanks to the rapid advances in consumer electronics over the last few years, parts that would have once cost millions of dollars now cost just hundreds. But what really made this project feasible was an unexpected opportunity: the Google Lunar X Prize , the search giant’s twenty-million-dollar incentive prize for a private company to launch a robotic spacecraft that lands on the moon, travels across the surface, and transmits back two “Mooncasts” by December 31, 2015. Multiple teams are competing – and whoever ends up winning will likely fly with this special payload on board.

With this model NASA doesn’t have to spend tens of millions of dollars or wait years for the next mission to the Moon. According to Dr. Chris McKay, a well-renowned planetary scientist, this project would have cost $300 million two decades ago – now, NASA can build and launch it for under $2 million. It serves as a win for both NASA and private space industry. Dr. McKay compared it to the early days of airplanes and airmail, “Just like we buy tickets on commercial airlines, why shouldn’t we buy space on commercial flights?” Without this opportunity, it’s uncertain this project would have ever gotten off the ground – and that would have meant a major missed opportunity not only for future astronauts, but also for people here on Earth as well.

Individuals pictured include Lunar Plant Growth Habitat team members and NASA’s Ames Research Center top management: Dr. Harry Partridge, Emmett Quigley, Dr. Chris Mckay, Dr. Jacob Cohen, Hemil Modi, Dr. Robert Bowman, Dr. Pete Worden, Arwen Dave, Falguni Suthar, Nargis Adham, Sangeeta Sankar ( Photo credit: Hemil Modi) To Dr. McKay, this is “step one in the quest to develop biological based life support systems on other worlds;” or, to put it another way, “this is the Neil Armstrong of the plant world.” The conditions of the moon are more characteristic of deep space than anywhere else we can access and quite different than growing plants on a space shuttle or space station. This experiment will test whether plants can survive radiation, flourish in partial gravity, and thrive in a small, controlled environment – the same obstacles that we will need to overcome in order to build a greenhouse on the Moon, or create life on Mars.

We may also learn a great deal about how to grow food in inhospitable climates here on our own planet. Dr. Robert Bowman, the team’s chief biologist, described how plants constantly have to cope with harsh environments and threats: “Simply knowing how plants deal with stress on the moon can really tell us a lot about how they deal with stress right here on Earth.” We know how plants are affected by conditions like drought – by exposing them to entirely new factors, we can advance our understanding of how they function.

Even if the seeds fail to germinate on the Moon, the fact that NASA is taking targeted risks without incurring significant costs could change business-as-usual for the once-legendary institution. Like most bureaucracies NASA has become quite risk averse and sensitive to perceptions of failure. But with commercial partnerships, they can experience a flop without necessarily having it make national headlines – they don’t have to put their entire reputation on the line every single time.

It may not be too long before space exploration missions are conducted more like technology startups and less like government programs. Dr. McKay sees a world of possibilities emerging from this democratization: “I see much better, more innovative experiments. When your experiment costs 300 million dollars, and you do one a decade, you can’t take any risks. You’ve got to be very conservative in what you do. But if your experiment is a million dollars and being done by grad students, you can do crazy and brilliant things.”

Whenever we do spread life beyond our own planet, it will fundamentally change our cultural perception of what is possible. As Dr. Pete Worden, Director of NASA’s Ames Research Center, explained excitedly, “The first picture of a plant growing on another world – that picture will live forever. It will be as iconic as the first footprint on the moon.” Just like the Apollo missions drove an entire generation to embrace technology and science, making the final frontier more accessible will inspire us to strive for even greater accomplishments. You can reach Tarun directly at  SH@tarunwadhwa.com  or follow him on twitter at https://twitter.com/twadhwa.

Singularity Hub, LLC (2013-11-27). Singularity Hub, LLC. Kindle Edition.

If college is a scam, what about social inequality of college-educated, married parents on their kids?

Two data points to ponder on the day of days to give thanks:

  1. http://www.pewresearch.org/fact-tank/2013/11/27/the-links-between-education-marriage-and-parenting/
  2. http://www.salon.com/2013/11/24/millennials_rise_up_college_is_a_scam_you_have_nothing_to_lose_but_student_debt/

In other words, why call an extinct phone booth a Tardis?

Customer Service — the KISS principle in practice

More quotes from Frederiek Toney, Ford corporate VP, at the Distinguished Speaker Event on 21st November 2013:

Henry Ford built his company upon one belief: “Open the highways to all mankind.”

So, how to run a company like Ford on Earth today?  Changing the approach to management methods: regional vs. multinational vs. global — the old fiefdoms vs. today’s centralised decisionmaking implemented in 2006 at headquarters in Dearborn, Michigan, USA, realising at the same time that business is no longer U.S.-centric…

  • profits consolidated,
  • high economies of scale (leverage procurement, lower total cost),
  • better operating efficiency (avoid duplication, seek simplification),
  • reduced complexity (design/build once).

Trust and transparency supported by the business environment, changes of leadership — new CEO in 2006, Alan Mulally from Boeing, who chose to maximise the most from the existing executive team at Ford rather than replacing all of them.

Unchanging principles:

  • One Ford Better Plan — One Team, One Plan, One Goal

Improve the balance sheet — took $34B loan before economy collapsed, didn’t depend on government bailout — in 3Q ’13, 17th consecutive quarter of profitability, 14th consecutive quarter of positive cash flow

“Competing to leading…” — Four Pillars of Global Product Strategy: Quality, Green, Safe, Smart

Changed Ford’s organisational structure from silo-based fiefdoms to a matrix-based system, business units intersecting skill teams.

Recipe for Global Success

  • Cultures — respect and work across cultures
  • Time zones — open for global business 24/7
  • Weekly reviews — “data will set you free”; facts, not emotions
  • Global special attention reviews — “cannot manage a secret”
  • Sharing best practices — compensation based on global results
  • Team spirit — crossregional/functional cooperation
  • Respect
  • Trust
  • Hard and rewarding work

Two models — mass market (Ford) and luxury (Lincoln)

Consumer Experience Movement — customer taken care of by dealer who is taken care of by Ford

Lessons learned

  • “Must be present to win”
  • Good ideas come from anywhere
  • Consistent and constant communication
  • Global team members help each other when objects are aligned

Formula for success

  • Geographical region shift + consumer preference shift + One Ford = profitable growth

What is the secret to effective leadership? Being a great delegator, knowing all the employees in your organisation are aligned to the same principles on which you base your delegation decisions, with diversity in thinking.

What makes Ford a great place to stay? Incumbent on company to attract, train and retain employees; in other words, if you see someone mistreated, you think it will be you next, too.

What happened to Ford’s famously bad relationship with suppliers/vendors?  Went from worst to first in supplier trust/respect, rebooting the supply chain expectations and delivering upon them.

How do you increase Ford owner’s use of the Ford service department? Paying attention to the total value chain.  New slogan: Bring your Ford “back home!.  The old adage still applies: “Good service sells.”