Sluggish or slugs? 3Mbps plan for $41/month…woo-hoo!!! Poe’s Law at work in the high-tech business?

Dear AT&T High Speed Internet Customer,

[See below for Spanish
Refiérase abajo para español]

We’re writing to let you know about a change in price for your AT&T High Speed Internet service. In an effort to continue providing you with the high level of quality, service, and features you’ve come to expect from AT&T, starting with your March 2013 bill1, the monthly rate for your AT&T High Speed Internet FastAccess DSL Xtreme 3.0 plan2 will increase from $37.95 to $41.00 per month [note: 8.037% increase].3

This change will be automatic. There will be no interruption to your Internet service because of this change, and you will continue to enjoy the same great features, including:

  •  Up to 11 email accounts with virtually UNLIMITED storage space
  •  Personalized Home Page
  •  Instant Messaging
  •  Parental Controls
  •  Security tools including the AT&T Internet Security Suite with anti-spyware, anti-virus,
    and firewall protection (available free to select speeds)4

Plus, don’t forget that access to the entire national AT&T Wi-Fi Hot Spot network is included in your AT&T High Speed Internet plan, so you can stay connected on the go!

And we’re always making improvements to offer you even more value, more speed, and more ways to stay connected.

For more details on these changes, please go to att.com/sedslupdate. Or, if you have any questions, please call us at 1.866.417.6819.

From all of us at AT&T, thank you for your business. We are dedicated to making your Internet experience the best it can be.

Sincerely,

Your AT&T High Speed Internet Customer Care Team

1The amount billed may include prorated charges. Prorated charges occur when your monthly recurring rate is increased during your billing cycle. This means you may be charged for a portion of the month at your current rate and the remainder of the month at your new rate.

2If you are on a current high speed Internet pricing promotion, the promotional benefit will continue until the applicable promotion ends or expires.

3For most customers, price change will be reflected in their first billing period following the automatic price change on March 1, 2013.

4AT&T Internet Security Suite powered by McAfee available at no charge to customers who purchase AT&T High Speed Internet services with downstream speeds of up to 3.0 Mbps or higher. For AT&T High Speed Internet customers who have a service with a maximum downstream speed of up to 1.5 Mbps or lower, the AT&T Internet Security Suite is an optional service for only $5 per month. McAfee and/or other noted McAfee related products contained herein are registered trademarks or trademarks of McAfee, Inc., and/or its affiliates in the US and/or other countries. McAfee Red in connection with security is distinctive of McAfee brand products. Any other non-McAfee related products, registered and/or unregistered trademarks contained herein is only by reference and are the sole property of their respective owners. (c)2013 McAfee, Inc. All rights reserved.

= = = = =

Le escribimos para avisarle de un cambio en el precio de su servicio de Internet de Alta Velocidad de AT&T. En un esfuerzo por seguir prestándole el alto nivel de calidad, servicio y funciones que espera de AT&T, a partir de la factura de marzo de 20131, la tarifa mensual del plan de Internet de Alta Velocidad FastAccess DSL Xtreme 3.0 de AT&T2 aumentará de $37.95 a $41.00 al mes.3

Este cambio será automático. No habrá interrupción alguna en su servicio de Internet por este cambio y usted continuará disfrutando de las mismas e increíbles funciones, entre ellas:

•  Hasta 11 cuentas de correo electrónico con espacio prácticamente ILIMITADO
•  Página de inicio personalizada
•  Mensajes instantáneos
•  Control para menores
•  Herramientas de seguridad, como la línea de productos de seguridad de
Internet de AT&T con protección antiespía, antivirus y con barrera de
seguridad (se ofrece gratis para ciertas velocidades)4
Recuerde también que el plan de Internet de Alta Velocidad de AT&T incluye acceso a toda la red nacional de zonas de conexión Wi-Fi de AT&T para mantenerse conectado a donde vaya.

Además, siempre estamos implementando mejoras para ofrecerle mejores precios, más velocidad y más formas de permanecer conectado.

Para obtener más detalles sobre estos cambios, visite att.com/sedslupdate. O, si tiene preguntas, comuníquese con nosotros al 1.866.417.6819.

De parte de todos en AT&T, gracias por su preferencia. Nuestro compromiso en AT&T es darle el mejor servicio de Internet posible.

Atentamente,

Su equipo de servicio al cliente de Internet de Alta Velocidad de AT&T

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