If college is a scam, what about social inequality of college-educated, married parents on their kids?

Two data points to ponder on the day of days to give thanks:

  1. http://www.pewresearch.org/fact-tank/2013/11/27/the-links-between-education-marriage-and-parenting/
  2. http://www.salon.com/2013/11/24/millennials_rise_up_college_is_a_scam_you_have_nothing_to_lose_but_student_debt/

In other words, why call an extinct phone booth a Tardis?

Customer Service — the KISS principle in practice

More quotes from Frederiek Toney, Ford corporate VP, at the Distinguished Speaker Event on 21st November 2013:

Henry Ford built his company upon one belief: “Open the highways to all mankind.”

So, how to run a company like Ford on Earth today?  Changing the approach to management methods: regional vs. multinational vs. global — the old fiefdoms vs. today’s centralised decisionmaking implemented in 2006 at headquarters in Dearborn, Michigan, USA, realising at the same time that business is no longer U.S.-centric…

  • profits consolidated,
  • high economies of scale (leverage procurement, lower total cost),
  • better operating efficiency (avoid duplication, seek simplification),
  • reduced complexity (design/build once).

Trust and transparency supported by the business environment, changes of leadership — new CEO in 2006, Alan Mulally from Boeing, who chose to maximise the most from the existing executive team at Ford rather than replacing all of them.

Unchanging principles:

  • One Ford Better Plan — One Team, One Plan, One Goal

Improve the balance sheet — took $34B loan before economy collapsed, didn’t depend on government bailout — in 3Q ’13, 17th consecutive quarter of profitability, 14th consecutive quarter of positive cash flow

“Competing to leading…” — Four Pillars of Global Product Strategy: Quality, Green, Safe, Smart

Changed Ford’s organisational structure from silo-based fiefdoms to a matrix-based system, business units intersecting skill teams.

Recipe for Global Success

  • Cultures — respect and work across cultures
  • Time zones — open for global business 24/7
  • Weekly reviews — “data will set you free”; facts, not emotions
  • Global special attention reviews — “cannot manage a secret”
  • Sharing best practices — compensation based on global results
  • Team spirit — crossregional/functional cooperation
  • Respect
  • Trust
  • Hard and rewarding work

Two models — mass market (Ford) and luxury (Lincoln)

Consumer Experience Movement — customer taken care of by dealer who is taken care of by Ford

Lessons learned

  • “Must be present to win”
  • Good ideas come from anywhere
  • Consistent and constant communication
  • Global team members help each other when objects are aligned

Formula for success

  • Geographical region shift + consumer preference shift + One Ford = profitable growth

What is the secret to effective leadership? Being a great delegator, knowing all the employees in your organisation are aligned to the same principles on which you base your delegation decisions, with diversity in thinking.

What makes Ford a great place to stay? Incumbent on company to attract, train and retain employees; in other words, if you see someone mistreated, you think it will be you next, too.

What happened to Ford’s famously bad relationship with suppliers/vendors?  Went from worst to first in supplier trust/respect, rebooting the supply chain expectations and delivering upon them.

How do you increase Ford owner’s use of the Ford service department? Paying attention to the total value chain.  New slogan: Bring your Ford “back home!.  The old adage still applies: “Good service sells.”

 

You know you’ve solidified your generation gap when…

My wife and I went to see a recently popular film at the cinema, the second in a planned sequence of releases related to a work of fiction.  While watching the film and, after we left the theatre, we asked ourselves, “Is this really all there is?  Bad acting and essentially a repeat of the first film?”  Of course, all films are repetitious and essentially people pretending to be what/who they are not, always unconvincingly (especially if you are completely unwilling to suspend your disbelief).

That, and my lack of desire to memorise lyrics of new songs tell me I am happily ensconced in the cultural signposts and trappings of a particular youth of my generation’s decaying belief in one’s invincibility.

What’s next?

Back to the drawing board

Now that the Robot Hacks event is over and I’ve had the distinct pleasure of experiencing the inside thrills of the maker movement, as well as insights into yet another social media community (in this case, loosely called Google Plus), I can move on to the next great thing in my life, such that it is (my life and/or the next great thing).

Running my fingerprints on top of new plastic keys, a familiar keyboard layout that’s easier to use than previous iterations of the QWERTY format in laptop/notebook PC form factor, I pull deep within myself to understand the makings of the universe as we know it and the parts we don’t readily describe in scientific journals.

I wonder about the health of my heart muscle and its connected parts.

Upon what do we, as social creatures, depend to defend our concepts of self?

What forms of affirmation give us meaning/purpose?

My life has been a mix of ups and downs, a set, a series of events, the interaction of states of energy, that is incomparable.

Thus, I can draw no conclusions nor can I learn a lesson from the life currently in action.

Earlier today, I played family computer technician and reinstalled corrupted printer drivers on my mother’s PC after replacing the printer cartridges.

Now, while I type, my mother sits back in a recliner chair and reads a book from the local library, String Quartet No 77 by Haydn performed by the Carmina Quartet plays on the tellie in the living room; my wife plays a game on her tablet PC while watching a game show on the tellie in the dining room of my mother’s house; my sister and her husband take a scuba diving trip to the island of St. Thomas while my nieces and nephews spend time with family around the country, primarily the southeast section of the continental United States.

I contemplate the near future of family and friends.

I project the recent past forward to days ahead.

What is next?

I could be happy as I am in this moment, no local disruptions to the quiet lives sitting in chairs, eyes occupied with printed pages and interactive viewing windows.

I have no need of cultural shifts or political manifestos.

The universe is readily providing me with entertainment rather than myself struggling to get basic necessities from the universe.

Long ago, I made sure I had an escape route to get me to this point of middle-aged bliss.

I need not worry about what’s next.

Something will happen to keep me entertained.

Something always does.

Whether I live another second or another century, on this planet or another celestial body, the universe benignly provides the raw material and access to [the creation of] tools that convert the material into nourishment of my body.

The only struggles are the ones that I invent in my thoughts.

In the population of seven-plus billion of us is this one person who has been blessed with a good life, a life that can end at any moment because all major goals are achieved, the remaining goals more dessert after a fulfilling meal.

The result of delayed gratification, setting one’s means to exceed one’s needs so that one day a person could live off the compounded wealth of delayed gratification, a quiet life in the backwaters off the aquatic fast lane.

What’s next?

What relatively inexpensive entertainment shall I find to keep me occupied until the next one and the next one and the next until one day I lack existence, my body no longer a living entity seeking selfish justification?

We want to say our cultures are perpetuating themselves for reasons other than the inertia of reproductive sets in motion.

We like phrases like, “I ended up a billionaire only because I started out wanting to do good and never stopped.”

I am not one to rewrite history, paleontological or cultural.

Do I have a reason to give for finding some entertaining input that’s novel yet cheap?

In this tiny, humble corner of the multifaceted Internet, how long is simple happiness sufficient for my existence?

Je ne sais pas.