To what standard do you uphold the aspects of your life?
Do you know what Six Sigma is all about?
I maintain that I can speak in my local dialect and get the same point across as someone speaking the “pure” instance of the language, if such exists.
I also expect the service providers in my life to give me 100% of what I pay for.
I don’t expect a brand-new six-cylinder automobile I purchase to have 5.99 cylinders and only sometimes achieve maximum efficiency because of unexpected circumstances (I mean, don’t automobile companies claim they spend thousands of hours testing their vehicles in a variety of road/weather conditions?).
By the same argument, I expect my landline/mobile phone service to be available 100% of the time.
And my high-speed Internet service for which I pay to be what I paid for, including maximum throughput and 100% uptime.
Otherwise, like automobile companies that have to reimburse customers for faulty construction and/or fix the problems, my phone/Internet service company will have to reimburse and/or fix the problems associated with the “five nines.”
If you want to argue about un/scheduled downtime associated with high availability, then I’ll equally argue that your problems are not mine.
If you can’t provide reliable backup systems that support me during your system maintenance, scheduled or not, then how I can trust that your service will ever be reliable enough to use on a longterm basis?
It is just as easy to promote the investment value of a company’s stock as it is to point out reasons for dumping the stock before the company’s delisted from important stock exchanges.
Power in the hands of the individual is one of the side effects of freedom of information.
Life fiends a way.
A word to the wise is efficient.
Smart shoppers can always find true value with a company that really wants their business.
I believe in a free market, you can see, where transparency exposes monopolistic arrogancy.
Mammals outlived dinosaurs, didn’t they?
For instance, if I pay for 100% uptime for 3Mbps throughput and the company states that it cannot guarantee uptime, and throughput will be somewhere between 1.56 and 3 Mbps, does that mean I can offer to pay in return for that wide gap in service somewhere between 50 and 100% of the monthly charge?
You make the call!
Mediocrity is no excuse for meeting profitability expectations of stockholders.